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Terms & Conditions

TERMS AND CONDITIONS (UNITED KINGDOM)

Last Updated: 11 December 2025

IMPORTANT – PLEASE READ CAREFULLY

These Terms and Conditions govern your use of this Website and your purchase of products through it.
Please read them carefully before accessing the Website or placing an order.

Nothing in these Terms and Conditions affects your statutory rights under UK consumer law, including your rights under the Consumer Rights Act 2015 and related regulations.

Section 1 – Overview

This website, https://lernbergerstafsing.co.uk/
 (the “Website”), is the official UK-facing e-commerce site for the Lernberger Stafsing brand.

The Lernberger Stafsing brand, trademarks, domain name (https://lernbergerstafsing.co.uk/
) and all brand-related intellectual property are owned by Lernberger Stafsing AB, a company incorporated in Sweden (“Lernberger Stafsing” or “LS”).

The Website is operated and administered in the United Kingdom by Eastern Distribution Ltd, a company incorporated in England and Wales, acting as an authorised UK distributor and e-commerce operator.

Throughout these Terms and Conditions, the terms “we”, “us” and “our” refer to Eastern Distribution Ltd, unless otherwise stated.

By visiting the Website and/or purchasing products through it, you agree to be bound by these Terms and Conditions (“Terms”).

Section 2 – Contracting Party

2.1 All consumer sales made through this Website are concluded solely between you (the customer) and Eastern Distribution Ltd.

2.2 Eastern Distribution Ltd is the seller of record and is responsible for order fulfilment, customer service, UK consumer law compliance, VAT, and delivery.

2.3 Lernberger Stafsing AB is the brand owner and product manufacturer but does not enter into consumer sales contracts through this Website.

Section 3 – Company Information (UK Seller)

Eastern Distribution Ltd
Company number: 15166388
Registered address: 12 Marshgate Lane, London, England, E15 2NH
Email: support@lernbergerstafsing.co.uk

Section 4 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

You may not use our products or the Website for any unlawful or unauthorised purpose, nor may you violate any applicable laws or regulations.

A breach of these Terms may result in suspension or termination of your access to the Website.

Section 5 – Orders and Contract Formation

5.1 An order placed through the Website constitutes an offer to purchase products.

5.2 An order acknowledgement email does not constitute acceptance of your order.

5.3 A legally binding contract is formed only when we send you a dispatch confirmation email.

5.4 We reserve the right to refuse or cancel any order prior to dispatch, including in cases of pricing errors, stock unavailability, or suspected fraud.

Section 6 – Prices and VAT

6.1 All prices are displayed in GBP (£) and include UK VAT, unless stated otherwise.

6.2 Delivery charges, where applicable, are shown at checkout.

6.3 Prices and product availability are subject to change without notice.

Section 7 – Payment

7.1 Payments are processed via Shopify Payments.

7.2 Accepted payment methods are those displayed at checkout.

7.3 Payment must be received in full before dispatch.

Section 8 – Delivery

8.1 Delivery is available within the United Kingdom only.

8.2 Estimated delivery times are indicative only and not guaranteed.

8.3 Risk and title to products pass to you upon delivery to the address specified in your order.

Section 9 – Right to Cancel (Cooling-Off Period)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods.

To exercise this right, you must notify us by email, quoting your order number.

You must return the goods within 14 days of notifying us of cancellation. Return shipping costs are your responsibility unless the goods are faulty or incorrect.

Section 10 – Returns and Refunds

10.1 Returned products must be unused, in their original condition, and in their original packaging.

10.2 Products sealed for health or hygiene reasons cannot be returned once unsealed.

10.3 Refunds will be processed within 14 days of receipt of returned goods and issued using the original payment method.

Section 11 – Faulty Goods

11.1 Your statutory rights under the Consumer Rights Act 2015 apply.

11.2 If goods are faulty, damaged, or not as described, please contact us promptly for resolution.

Section 12 – Product Information

Product descriptions and images are provided for general information only.

Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent medical conditions. A patch test is recommended prior to first use.

Section 13 – Accuracy of Information

We do not guarantee that all information on the Website is accurate, complete, or current.

We reserve the right to modify the contents of the Website at any time, except where updates are required by law.

Section 14 – Modifications to Website and Prices

We reserve the right to modify or discontinue the Website or any product or service offered through it at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance, except where required by law.

Section 15 – Prohibited Uses

You may not use the Website or its content:

(a) for any unlawful purpose;
(b) to infringe intellectual property rights;
(c) to transmit viruses or malicious code;
(d) to interfere with the security or functionality of the Website.

Section 16 – Intellectual Property

All trademarks, logos, content, and brand materials displayed on the Website are owned by or licensed to Lernberger Stafsing AB and are protected by applicable intellectual property laws.

Section 17 – Privacy and Cookies

Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Policy and Cookie Policy for further details.

Section 18 – Force Majeure

We shall not be liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, governmental actions, or supply chain disruptions.

Section 19 – Entire Agreement

These Terms and Conditions, together with any policies or notices referenced herein, constitute the entire agreement between you and Eastern Distribution Ltd regarding your use of the Website and supersede any prior agreements or understandings.

Section 20 – Severability

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

Section 21 – Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.

Section 22 – Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any disputes.

Section 23 – Contact Information

For UK customer enquiries, please contact:

Eastern Distribution Ltd

Email: support@lernbergerstafsing.co.uk

Registered address: 12 Marshgate Lane, London, England, E15 2NH